Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Azure Windows Virtual Desktop
Valuable to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring and collaboration with different teams to maintain system stability and support business continuity in a dynamic environment.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to ensure timely resolution of technical issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the implementation of system updates and patches to improve performance and security.
- Support junior team members by sharing knowledge and providing guidance when needed.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Microsoft Azure Windows Virtual Desktop.
- Experience with cloud infrastructure management and virtualization technologies.
- Strong problem-solving skills with the ability to analyze complex system issues.
- Familiarity with monitoring tools and incident management processes.
- Ability to work effectively in a quick-paced, collaborative environment.
- Good communication skills to interact with technical and non-technical stakeholders.

Additional Information:

- The candidate should have minimum 3 years of experience in Microsoft Azure Windows Virtual Desktop.

- This position is based at our BDC7A - SEZ location.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (India)
🏢 Accenture
📍 India