Customer Support Associate (India)

Customer Support Associate (India)

02 Aug
|
33 Holdings Global
|
India

02 Aug

33 Holdings Global

India

Preferred candidate profile-

Candidate should have Excellent communication skills, Good to have customer handling, problem solving skills.

- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits




- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain positive rapport with customers by using positive language and anticipating their needs

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Education:

- Higher Secondary(12th Pass) (Preferred)

Experience:

- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Customer Support Associate (India)
🏢 33 Holdings Global
📍 India

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