Job Description

Job Title: Service Now Developer
Key Skills: Service Now Developers, CSM, ITSM
Experience: 3-5 Years

Location: GNoida, Hyderabad, Pune, Bengaluru

We at Coforge are looking for Service Now Developers with following skill set.

- Develop integrations using REST/SOAP, Integration Hub spokes, Custom Actions, MID Server, and Scripted REST APIs.
- Configure and implement integrations between Service Now and external platforms (ERP, CRM, identity systems, licensing systems, custom apps).
- Build secure, scalable, and reusable integration patterns.
- Create automated flows using Flow Designer, Subflows, and Data Streams.
- Integrate flows with external endpoints and handle complex transformation logic.
- Create Transform Maps, Data Sources, and Import Sets for inbound data flows.
- Ensure data accuracy, normalization, and CMDB/CSDM alignment where applicable.




- Develop and manage Scripted REST APIs, API Gateways, and webhooks.
- Implement authentication methods like, OAuth, Basic Auth, Mutual LTS, API Keys
- Troubleshoot API failures, latency issues, and payload errors.
- Use tools such as ECC Queue, System Logs, Rest Message Logs, MID Server Logs, etc.
- Monitor integration health, throughput, and error conditions.
- Resolve production issues and perform root-cause analysis.
- Apply Service Now integration security best practices.
- Ensure least privilege access, credential vault usage, and secure token management.
- Work closely with architects, process owners, and platform teams.
- Translate integration requirements into technical specifications.

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