Senior Manager – Cargo Operations

Location: Mumba

iExperience: 12–18 year

sIndustry: Shipping, Maritime, Cargo Operations and Logistic

s
Role Overvie

w:A leading organization in the shipping and logistics sector is seeking a hands-on Senior Manager – Cargo Operations to lead end-to-end cargo operation

s.
Key Responsibiliti

- es:Lead end-to-end cargo operations, including planning, handling, routing, warehousing, terminal or vessel coordination, import, export and transshipment activiti
- es.Improve turnaround time, throughput, resource utilisation, service quality and operational accuracy through SOPs, KPI monitoring and process improveme
- nt.Ensure compliance with customs, port, maritime, safety and applicable IATA requirements; manage audits, risks and corrective actio
- ns.Manage carriers, terminal operators, transporters, freight forwarders, agents, customers and other service providers, including SLA monitoring and contract negotiatio
- ns.Control operational costs such as handling, warehousing, transportation, demurrage, detention and terminal charges, while delivering measurable savin
- gs.Drive effective use of cargo systems, TOS, ERP and tracking platforms, supported by accurate data and analyti
- cs.Lead teams of approximately 10–30+ employees, ensuring explicit accountability,



capability development and effective coordination during peak volumes and operational disruptio

ns.
Candidate Prof

- ile:Bachelor’s degree in Marine Operations, Shipping, Logistics, Supply Chain Management, Business Administration or a related fi
- eld.Minimum 12 years of progressive experience in shipping, maritime, cargo or logistics operati
- ons.At least 4–5 years of direct experience in cargo operations, vessel operations, terminal operations, CFS, ICD, warehousing or a similar environm
- ent.Strong exposure to end-to-end cargo handling, routing, storage, movement and deliv
- ery.Experience managing carriers, vendors, terminal operators, transporters, shipping agents or handling partn
- ers.Proven experience in operational cost control, contract negotiation, compliance and process improvem
- ent.Demonstrated experience managing teams and coordinating cross-functional and on-ground operati
- ons.Familiarity with customs procedures, cargo documentation, safety requirements, ERP, TOS and cargo-tracking syst
- ems.Excellent verbal and written communication skills with a data-driven and customer-focused appro

ach.
Interested candidates can directly share their resume to (phone hidden) with subject line "Application for Senior Manager – Cargo Opera

tions"

📌 Senior Manager – Cargo Operations (Mumbai)
🏢 Confidential
📍 Mumbai