- Priority Hearing Care Private Limited is a leading organization dedicated to providing exceptional hearing care services. We are committed to improving the quality of life for our patients through advanced solutions and compassionate support. Join our dynamic team and contribute to a company that values innovation, patient satisfaction, and professional growth.
Responsibilities:
- Manage and coordinate daily operational activities across assigned locations, ensuring smooth functioning and adherence to company SOPs.
- Monitor operational performance and proactively address any issues that arise.
- Support the setup of recent centers and the implementation of operational procedures.
- Coordinate effectively with HR, Accounts, Sales, Clinical, Procurement, and Management teams.
- Ensure timely communication and follow-up on all operational requirements.
- Liaise with hospitals, vendors, and other external stakeholders to secure necessary operational support.
- Ensure the implementation and compliance with all company policies and standard operating procedures.
- Monitor process adherence across all departments and support internal audits and operational reviews.
- Maintain meticulous documentation and records for all operational activities.
- Coordinate stock allocation, transfers, and manage inventory requirements.
- Ensure the timely availability of products and all essential operational resources.
- Coordinate logistics for clinics, camps, and field operations to ensure seamless execution.
- Monitor service quality and enhance the overall patient experience.
- Resolve operational escalations efficiently within defined timelines.
- Coordinate with internal teams to ensure a smooth patient flow and support service improvement initiatives.
Requirements:
- We are seeking a proactive and detail-oriented Operation Executive with 0-3 years of experience in the healthcare or related industry. The ideal candidate will possess strong organizational and communication skills, with a proven ability to manage multiple tasks and coordinate with various stakeholders. A commitment to process compliance and a focus on delivering excellent service are essential for success in this role.