Operations Executive / Sr. Operations Executive (Ticketing / Packaging / MICE)

Company: STG Journey India Pvt Ltd. Location: Sector 48 Gurgaon Industry: Travel & Tourism

STG Tour and Travels is looking for dedicated and detail-oriented candidates for the Operations Profile. We are seeking individuals who can efficiently manage day-to-day operational activities, coordinate with clients and vendors, and ensure smooth travel operations including Ticketing, Travel Packaging, and MICE operations.

Eligibility Criteria

· Minimum 1 Year of Operations/Customer Support/Ticketing/MICE experience preferred

· Candidates with internship experience are eligible

· Good communication and problem-solving skills

· Basic knowledge of MS Excel and computer operations

· Ability to work in a team and handle multiple tasks

· Basic knowledge of Ticketing, Packaging, MICE, and Travel Industry will be an added advantage

Roles & Responsibilities

· Handle daily operational activities and backend processes

· Manage Domestic & International Ticketing operations

· Prepare and customize travel packages as per client requirements

· Handle MICE operations including Meetings, Incentives, Conferences,



and Events

· Coordinate with hotels, airlines, transport teams, event vendors, and clients

· Manage booking details, travel itineraries, vouchers, and documentation

· Ensure smooth execution of tours, corporate events, and travel services

· Resolve customer queries and operational issues professionally

· Maintain records, reports, and operational data

· Coordinate with the Sales Team for booking confirmations and follow-ups

· Monitor service quality and customer satisfaction

· Assist management in improving operational efficiency

Salary & Benefits

· Salary: (Depends on Interview)

· Attractive Incentives

· Career Growth Opportunities

· Friendly and Qualified Work Environment

Preferred Skills

· Communication Skills

· Operations Management

· Ticketing & Travel Packaging

· MICE Coordination

· Customer Handling

· Coordination & Teamwork

· Problem-Solving Skills

· MS Excel & Computer Knowledge

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Travel Executive (India)
🏢 STG Journey India
📍 India