US Payroll Analyst

Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview
Step 1: Visit https://ibegin.tcsapps.com/candidate/register
Step 2: Click to login
Step 3: Click New user (Register with us)
Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
Step 5: Once completed, your TCS no. will be generated which starts from EP2026XXXX.
Step 6: You will receive the EP number on your personal e-mail ID.

Job Summary

The Payroll Analyst is responsible for executing end-to-end US payroll processes with high accuracy and ensuring compliance with statutory regulations. The role supports timely payroll delivery, handles employee queries, and ensures reconciliation and reporting standards are met across payroll cycles.

Key Responsibilities

Process end-to-end US payroll (weekly, bi-weekly, semi-monthly, monthly)
Validate payroll inputs including new hires, terminations, bonuses, commissions, and deductions
Ensure compliance with US federal, state, and local payroll regulations
Calculate and verify payroll taxes including FICA, FUTA, SUTA, and federal/state income tax withholdings
Manage W-2, W-4, 1099 forms, and year-end activities
Handle employee and client payroll queries through voice and email support channels
Investigate payroll discrepancies and ensure timely resolution
Perform payroll audits, reconciliations, and reporting
Coordinate with internal teams (HR, Perks, Finance) and external vendors




Ensure adherence to SLA timelines and quality standards in a client-facing environment

Required Qualifications

B.Com / M.Com / MBA (Finance/HR)

Experience Requirements

1 - 4 years of payroll experience

Key Skills & Competencies

Attention to detail and accuracy
Knowledge of payroll processing and compliance
Confidentiality and data integrity
Problem-solving skills

Tools & Systems

ADP, SAP, Workday, Oracle (preferred), SNow

Stakeholder Interaction
Employees, HR, Finance teams

Success Metrics / KPIs
Payroll accuracy
SLA adherence
Query resolution time
Compliance adherence

Communication & Voice Skills (Mandatory)

Excellent spoken English with a clear, neutral/global accent
Strong articulation, pronunciation, and professional tone for US audiences
Proven ability to handle voice-based interactions with US clients and employees
Strong listening and comprehension skills, especially for accent diversity
Ability to explain payroll calculations, tax deductions, and discrepancies clearly and confidently
Professional phone etiquette with experience in client-facing/service environments

Communication Requirements

Comfortable working in a voice + non-voice support model (calls, emails, case management systems)
Experience handling high-volume employee queries over calls
Willingness to work in US shifts / night shifts to support client time zones
Prior exposure to HRO, BPO, or shared services environment preferred

📌 US Payroll (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad