Tele Collection Executive

Our Tele Collection Executive plays a vital role in ensuring timely payment collections while maintaining a positive customer experience. In a rapid-paced and target-driven environment, this role involves communicating with customers through calls, emails, and chats to follow up on pending payments and resolve payment-related concerns.

What will you be doing?

- Connect with customers regarding pending payments, overdue accounts, and payment reminders

- Follow up consistently through calls, emails, and chats to ensure timely collections

- Understand customer concerns related to payments and provide suitable resolutions or payment options

- Negotiate payment commitments and ensure follow-up on promised payment dates





- Maintain accurate records of customer interactions, payment commitments, and collection status

- Coordinate with internal teams to resolve billing discrepancies or customer issues impacting payments

- Ensure adherence to collection processes, compliance standards, and company policies

- Achieve daily and monthly collection targets while delivering a professional customer experience

- Maintain up-to-date knowledge of company policies, payment plans, and collection procedures

📌 Tele collection Executive (India)
🏢 DrinkPrime
📍 India