Brief Job Description
Execute cash application activities, including posting customer payments, clearing invoices, and handling unapplied/on-account cash.
Perform invoice adjustments, including corrections, credit/debit memo processing, match off and resolving billing discrepancies.
Download deposit details or related documents from bank websites
Retrieve deposit details or related documents from imaging
Complete the processing of deposit received daily in Oracle
Maintain and update Customer Master data in ERP systems, ensuring accuracy, completeness, and compliance with client policies.
Consult with Team Lead to resolve any exception
Robust communication skills to deal with the client and effectively document process updates, create SOPs, and ensure explicit sharing of knowledge within the team.
Providing training for recent team members
Willing to work in 6 PM – 3 AM shift as per the process requirement.
📌 Senior Executive Kochi
🏢 EXL
📍 Kochi
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