Posted Date: 31 Jul 2026

Function/Business Area: Customer Service

Location: Sangareddy

Job Responsibilities
Manage all customer interactions.
Demonstrate ownership on calls when contacted by customer.
Respond to all customers in appropriate tone and language.
Offer a solution-based approach for all customer interactions.
Educate the customer at every given possible prospect.
Ensure updation of product, system, process and policy knowledge.
Adhere to rostered timing, scheduled shifts and activities.
Capture customer details and data relevant to the call or service.
Resolve customer queries within agreed timelines.
Manage outbound campaigns as per business requirement.
Increase, develop and retain customer base through relationship building and service.




Follow all contact center policies, procedures, code of conduct and legislative requirements.

Education Requirement
B Tech / BE degree/Diploma in Networking/ Electronics.
CCNA certification preferred.

Experience Requirement
6 months - 2 years (Minimum 6 months experience in BPO is mandatory).

Skills & Competencies
Speak local language.
Problem solving skills.
Customer focus.
Attention to detail.
Technical Certification.
Service mindset.

Please update your profile and upload resume to apply.

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📌 Customer Care Executive Enterprise 86630442 Sangareddy
🏢 Reliance Jio Infocomm
📍 Sangareddy