Vijayawada, Andhra Pradesh

Job Summary

As a Linux Administrator specializing in RedHat Satellite and RedHat Cluster, you will pl

Key Responsibilities
Provide Technical Support And Solutions By

Managing And Troubleshooting Linux Systems And Redhat Satellite Settings To Ensure High Availability And Performance.
Conduct Root Cause Analysis For Escalated

Tickets, Utilizing Linux Command-Line Tools And Logs To Identify And Resolve Underlying Issues Effectively.
Develop And

Maintain A Knowledge Base For Common Issues And Solutions In Linux And Redhat Environments, Ensuring Continuous Improvement And Easy Access For Team Members.
Independently Resolve Support Tickets Within Agreed Slas, Utilizing Redhat Cluster For High-Availability Configurations And Ensuring Minimal Downtime For Clients.
Enhance Customer Experience Through First Call

Resolution Initiatives, Aiming For High Customer Satisfaction Scores And Reducing The Number Of Reopened Cases.





Skill Requirements
Proficient In Linux System Administration

With A Solid Understanding Of Redhat Satellite And Redhat Cluster Technologies.
Solid Troubleshooting Skills With The Ability To Analyze Complex Technical Issues And Implement Effective Solutions.
Familiarity With Quality

Standards, Regulatory Requirements, And Company Policies Related To It Support And Operations.

Other Requirements
Optional But Valuable

Certifications: Red Hat Certified System Administrator (Rhcsa), Red Hat Certified Engineer (Rhce)
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📌 Administrator Linux, Red Hat Cluster, Red Hat Satellite Vijayawada (India)
🏢 HCLTech
📍 India