Role & responsibilities
Affordability Planning & Management
Develop and execute monthly affordability schemes aligned with business objectives.
Monitor and analyze scheme performance to ensure optimal customer conversion and sales growth.
Conduct monthly scheme cost and effectiveness analysis to maintain and improve High-Contribution Products (HCP).
Market & Competition Analysis
Track and compare Vivo affordability schemes with competitor brands.
Monitor competitor pricing, price drops, offers, and financing services.
Provide actionable market insights and recommendations to improve competitiveness.
Partner & Retail Network Management
Manage relationships with finance partners and facilitate recent retailer onboarding.
Conduct regular meetings with finance partners, including LCP and HCP partners, to review performance and address operational challenges.
Ensure smooth implementation of affordability programs across retail channels.
Customer Offer & Service Management
Plan, track, and review customer offers, financing options, and service programs.
Identify and resolve market affordability-related issues to improve customer experience and sales conversion.




Support the development of customer-centric affordability solutions.
Coordination & Reporting
Coordinate with HQ and regional teams regarding affordability initiatives, approvals, and program execution.
Prepare monthly performance reports, scheme analysis, and business reviews.
Ensure completion and tracking of Customer Retail Journey and V-Connect sessions on a monthly basis.
Performance Monitoring
Analyze affordability program ROI and partner performance.
Track customer engagement and scheme utilization trends.
Recommend process improvements to enhance operational efficiency and market penetration.

Preferred candidate profile
Solid financial analysis and reporting skills.
Knowledge of consumer finance, EMI programs, and affordability solutions.
Excellent analytical and problem-solving abilities.
Robust stakeholder and partner management skills.
Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
Effective communication and presentation skills.
Ability to work independently and manage multiple priorities.

📌 Affordability Officer Guwahati
🏢 Rongsheng Mobile India
📍 Guwahati