We are looking for experienced Customer Service Executives to join our Blended process. The role requires delivering excellent customer support while identifying prospects to upsell relevant products and services. Candidates should be comfortable working in a target-driven workplace and possess robust communication and customer handling skills.
Key Responsibilities:
Handle customer queries through voice.
Deliver exceptional customer service while maintaining quality standards.
Identify customer needs and recommend suitable products or services.
Achieve monthly upselling and performance targets.
Resolve customer concerns efficiently and professionally.
Maintain accurate customer records and document interactions.
Follow company policies, compliance guidelines,
and process requirements.
Work collaboratively with team members to achieve business goals.
Preferred candidate profile
Graduation is mandatory.
Minimum 1 year of experience in Customer Service, BPO, Contact Center, Voice Process.
Ability to intuitively understand customer needs, make quick strategic judgments, and effectively communicate value.
Excellent communication skills.
Comfortable working in rotational 24x7 shifts.
Willing to work from the Gurugram office.
Immediate Joiners Required
📌 Customer Service Representative Blended Support Haryana (India)
🏢 TP
📍 India
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