This role requires the incumbent to work six (6) days a week as per the business or operational requirements.

Role Summary

Responsible for leading plant quality activities covering internal manufacturing quality, customer quality, supplier quality, audits, inspection controls, ISO compliance, documentation, and quality improvement initiatives. The role involves handling customer complaints, warranty issues, supplier concerns, NCRs, audits, FAI / PPAP documentation, and ensuring plant quality KPIs are achieved.

Key Responsibilities Plant & Customer Quality

Lead and manage plant quality activities for manufacturing, customer, and supplier requirements
Monitor daily quality control, inspections, audits, and issue resolution
Drive quality improvement to reduce customer complaints, internal rejections, supplier defects, and warranty concerns
Monitor quality KPIs and ensure achievement of plant quality targets
Handle customer complaints, warranty issues, containment, RCA, corrective actions, and closure
Coordinate customer audits including GPA audits, Torque audits, RTM audits, and special process audits
Prepare customer FAI documents, 3.1 certificates, inspection reports, and compliance documents
Ensure effective implementation of inter-process quality controls




Monitor daily rejection data and initiate corrective actions for recurring defects
Ensure proper instrument calibration and inspection readiness.

Key Responsibilities Quality System, Supplier Quality & NPI

Ensure compliance with ISO 9001 and maintain audit documentation
Plan internal audits and ensure timely closure of audit findings
Manage NCRs, corrective actions, preventive actions, and effectiveness reviews
Manage supplier quality issues, incoming material concerns, and supplier corrective actions
Conduct supplier audits and follow up on supplier improvement plans
Verify supplier material certificates including 3.1 certificates
Monitor supplier performance and support supplier development activities
Ensure supplier FAI audit and compliance
Support current product introduction, current process implementation, and product transfer activities
Coordinate with production, engineering, supply chain, and quality teams for product launch readiness
Ensure PFMEA, Control Plan, PPAP, FAI, inspection standards, and process documents are prepared and implemented
Handle commodities such as rubber, machined parts, castings, plating, and heat treatment components

📌 Quality Lead Karnataka (India)
🏢 Wabtec
📍 India