Sr Manager/ Manager Wfm Ii Gurgaon Ii Wfo Punjab

Sr Manager/ Manager Wfm Ii Gurgaon Ii Wfo Punjab

01 Aug
|
TP
|
Punjab

01 Aug

TP

Punjab

Skills Required
13+ years in contact center settings; 8+ years in WFM leadership.
Expertise in WFM platforms (Verint, IEX, Genesys, Avaya).
Proficiency in Microsoft Excel and forecasting methodologies.
Robust leadership, communication, and stakeholder management skills.
Deep understanding of contact center metrics and financial impact.

📌 Sr Manager/ Manager Wfm Ii Gurgaon Ii Wfo Punjab
🏢 TP
📍 Punjab

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