Roles and Responsibilities
Provide desktop support to end-users, troubleshooting and resolving technical issues related to hardware, software, and network connectivity.
Configure Outlook email clients and perform basic maintenance tasks such as Windows installation, printer setup, and OS troubleshooting.
Offer remote support services using tools like TeamViewer or Remote Desktop Connection for productive issue resolution.
Troubleshoot complex technical problems by analyzing logs files, system configurations, and other relevant data.
Collaborate with team members to resolve escalated cases that require coordination across multiple departments.
📌 It Executive Gurgaon Haryana (India)
🏢 Aforeserve
📍 India
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