Roles and Responsibilities :
Accountable for working with the Front Office Application support team.
Responsible for Incident Management within the Front Office area.
Responsible for working with Front Office Application support to drive Service Improvement.
Accountable to work with business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution.
Accountable for understanding the entire Trade Life Cycle and prioritize the issue based on criticality.
Ability to resolve queries related to Business critical applications e.g. Aladdin, Bloomberg, WSO etc.

Job Requirements :




10+ years of experience in application support or production support roles within investment banking/venture capital/private equity industries.
Solid understanding of the trade lifecycle and exposure to the Front Office domain
Solid understanding of Aladdin, WSO, Bloomberg, Charles River, and other relevant trading platforms' features and functionality is desirable
Experience working with order management systems (OMS) such as Trade Capture & Confirmation (TCA) or Order Management System (OMS).
Familiarity with front office support tools like fix protocols.

📌 Avp Front Office Application Support Pune (India)
🏢 Mu0026G Global Services
📍 India