Designation: Collections Executive

Location: Andheri East, Mumbai

Shift: USA Timing

Industry: Logistics, Freight Forwarding

Roles & Responsibility:
Monitor and manage customer credit limits, ensuring strict adherence to internal credit control policies and defined escalation protocols.
Conduct daily customer calls and send follow-up emails for overdue receivables in line with the defined SOP, including weekly reminders through assigned ERP.
Ensuring accuracy and timely resolution of discrepancies.
Ensure timely and accurate posting of bank receipts in ERP through appropriate upload mechanisms, maintaining proper documentation Ensuring compliance with legal and regulatory requirements, and company policies.
Reconcile and take necessary actions on overpayments and on-account receipts, ensuring correct accounting treatment and timely adjustment against outstanding invoices.




Cold calling and payment reminder emails to clients.
Send quarterly balance confirmations to customers and track responses, ensuring proper documentation for audit and financial reporting purposes in line with audit requirements.
Collaborating with internal teams, such as sales, customer service, operations and finance, to address customer concerns, resolve disputes, and improve the overall collections process.
Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary.

Required Skill:

B. Com / BMS Finance

Excellent in English - Written & Verbal

Valuable in Advance Excel & Any ERP Knowledge

Age: Below 30 Years

Preferred own two wheeler

📌 Collection Executive Maharashtra
🏢 Swift Cargo
📍 Maharashtra