Key Responsibilities:
Efficiently handle customer service operations for international clients with a customer-centric focus.
Shoulder responsibility for effective email communication with international clients and internal teams.
Communicate and coordinate with the team of project managers, marketing managers, and academic editors
Efficiently handling information management that maintains client records, project details, and tracking of their project's progress.
Work in collaboration with the Project Management Team and Payments Team.
Work in collaboration with the Marketing team for the implementation of strategies.
Has the acumen to assess the business conversion challenges and develop better conversion strategies.
Unique Benefits:
Dynamic work setting and the chance to work with individuals from varied academic and cultural backgrounds
Opportunity to work in a niche and fast progressing industry
Exposure to international markets spread across all major continents
Opportunity to contribute to important organizational strategic decisions
Chance to participate in various internal leadership development programs.

📌 Business Associate Client Servicing Mumbai (India)
🏢 Crimson Interactive
📍 India