Job Title: Patient Feedback Executive

Location: Leela Bhawan, Patiala

Industry: Healthcare / Hospital Management

Working Hours: 9:00 AM – 5:00 PM

Working Days: 6 Days a Week

Job Summary

We are hiring a dedicated and professional Patient Feedback Executive for a hospital-based client. The role involves interacting with patients during OPD visits and post-discharge to gather feedback, improve patient experience, and support the hospital’s service quality and reputation.

Key Responsibilities
Interact with patients during OPD visits and after discharge to collect feedback on services and overall experience
Record and maintain patient feedback in a structured format
Identify positive patient experiences for testimonials and internal quality improvement
Ensure a professional, empathetic, and respectful approach during all patient interactions
Coordinate with internal teams to organize and manage collected data
Provide actionable insights to support service improvement initiatives





Candidate Requirements
Strong communication and interpersonal skills
Polite, empathetic, and professional demeanor
Basic computer knowledge and data handling ability
Ability to coordinate effectively with internal teams
Prior experience in healthcare, customer service, or patient interaction is preferred

Advantages
Opportunity to work in a qualified healthcare workplace
Direct involvement in improving patient experience
Exposure to hospital operations and patient relationship management

Equal Opportunity Statement We are an equal opportunity employer and encourage applications from all qualified candidates, regardless of gender or background.

How to Apply

Interested candidates can apply by submitting their resume.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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