Role: Customer Service Representative – Chat Support
Location: Hyderabad
Employment Type: Contract (6 Months)
Work Mode: 100% Work From Office
Shift: Night Shift & Rotational Week Offs
---
Job Responsibilities
Handle customer queries through chat support platforms.
Provide timely and accurate resolutions to customer concerns.
Maintain customer satisfaction and quality standards.
Manage multiple chat conversations simultaneously.
Document customer interactions accurately in internal systems.
Follow company processes and compliance guidelines.