Lead Generation & Business Development
Generate current business leads through online portals, databases, social media, exhibitions, and market research.
Identify potential customers
Qualify leads and assign them to the respective Sales Executive.
Maintain and regularly update the lead database.
Follow up on enquiries received through the website, India MART, email, and other marketing channels.

Sales Coordination
Coordinate daily with field sales executives regarding customer visits and follow-ups.
Track the status of customer enquiries, quotations, samples, trials, and orders.
Ensure timely follow-up until order closure.
Maintain customer-wise sales records and prospect trackers.
Assist the Sales Head in monitoring team performance and sales activities.

Order Management
Coordinate with customers for Purchase Orders (POs).
Keep customers informed about production status and delivery schedules.

Product Knowledge & Customer Support
Develop a robust understanding of the company's product portfolio




Explain basic product information and recommend suitable products based on customer requirements.
Coordinate technical queries with the Technical Service or R&D; team.

Field Sales Support
Coordinate travel schedules, appointments, and customer meetings.
Track daily visit reports and follow up on action items.
Ensure field staff update CRM and submit visit reports on time.

MIS & Reporting
Prepare Daily, Weekly, and Monthly Sales MIS.
Maintain reports

Internal Coordination
Coordinate with internal departments.
Ensure timely resolution of customer and order-related issues.

Documentation
Maintain customer master data.
Update CRM/ERP regularly.
Maintain records of quotations, POs, sales orders, invoices, and customer correspondence.
Ensure proper filing and documentation of all sales-related records.

📌 Customer Support Executive Nagpur (India)
🏢 Bajaj Polymin
📍 India