Coordinate a team that will collect and maintain customer accounts; track account status, report on outstanding balances and prioritize collection activity.
Identify and analyze potential sources of loss to minimize risk and estimate the potential financial consequences of a loss.
Lead credit history research (i.e., collect personal or business data for analysis, run credit reports, etc.).
Direct follow-up on overdue accounts; initiate demand letters, phone calls to delinquent accounts and external debt collection, etc.
Coordinate the preparation and distribution of defined reports showing account performance.
Lead and develop a team, coach and make decisions related to talent management, hiring, performance, and disciplinary actions.
Other duties as assigned
Qualifications
Bachelors degree in a related field or equivalent experience
Minimum requirement of 7 years of relevant work experience. Typically reflects 5 years or more of relevant experience.
Preferred Qualifications
Two years of supervisory experience