We are looking for a highly skilled and experienced Customer Service Executive to join our team in Banswara. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the finance industry.
Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service and ensure satisfaction.
Respond to customer complaints and concerns promptly.
Collaborate with internal teams to resolve complex issues.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell products or services.
Job Requirements
Minimum 2 years of experience in customer service, preferably in the finance industry.
Strong communication and interpersonal skills.
Ability to work in a quick-paced setting and handle multiple tasks simultaneously.
Excellent problem-solving and analytical skills.
Solid attention to detail and ability to maintain accurate records.
Experience with sales and marketing principles is an added advantage.
About Company
Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
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📌 Customer Service Executive Ucv Finance Sales Banswara
🏢 Tata Capital
📍 Banswara
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