Are you passionate about delivering excellent customer service through chat? Join our growing international support team and build your career with a leading US Telecom process.
Key Responsibilities
Handle customer queries through 90% Chat and 10% Voice support.
Provide prompt, accurate, and professional resolutions.
Troubleshoot customer issues while maintaining high-quality service standards.
Ensure customer satisfaction by delivering an exceptional support experience.
Meet productivity, quality, and SLA targets.
Maintain accurate customer records and documentation.
Eligibility
Undergraduate or Graduate.
Minimum 1 year of experience in an International Chat Process is mandatory.
Excellent written English communication skills.
Good typing speed with solid grammar and comprehension.
Comfortable handling a small volume of voice interactions.
Customer-focused with robust problem-solving skills.
Willing to work in rotational shifts, including night shifts.
Why Join Us?
Excellent career growth opportunities.
International work environment.
Attractive salary and performance incentives.
Professional training and continuous learning.
Immediate joining preferred.
Pay: ₹30,000.00 - ₹35,000.00 per month
Advantages
Paid sick time
Paid time off
Work Location: In person
📌 Customer Support Executive – Us Chat Process Noida (India)
🏢 NextRise Solutions
📍 India
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