Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service and ensure satisfaction.
Collaborate with internal teams to achieve business objectives.
Analyze customer feedback and suggest improvements.
Develop and maintain robust relationships with customers.
Identify and escalate complex issues to senior management.
Job Requirements
Minimum 1 year of experience in a related field, preferably in CRM/ IT Enabled Services/BPO.
Solid communication and problem-solving skills.
Ability to work in a rapid-paced environment and meet deadlines.
Proficient in using computer applications and software.
Excellent interpersonal and teamwork skills.
Adaptability to changing situations and priorities.
Company name: TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.
📌 Customer Support Executive Voice Kolkata (India)
🏢 TP
📍 India
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