We are looking for a hands-on, proactive Credit Management Executive who is enthusiastic about making a difference in an ever-growing organization. This role will report to the Operation Manager
Primary Objective:
Daily action of 100 outgoing call to debtors for negotiating repayment arrangements.
Contribute to the achievement of the team target set by respective clients.
To achieve 100% non-complaint to be in line with organization goal.
To ensure daily follow up of PTP and escalation of all assigned cases.
To participate and feedback constantly in process improvement that could increase collection figures of assigned portfolio.
Liaise with the Operations Support staff on urgent portfolio matters.
Maintains close relationship with other officers of the Portfolio to enhance collection.
Requirements
At least Diploma / Graduate from relevant field
Financial industry background is must.
Able to speak persuasively and listen critically.
Negotiation skills will be an extra requirement.
Ability to inspire and motivate other.
DRA certification is required.
Candidates must be proficient in at least two of the following regional languages: Tamil, Hindi, Telugu, Marathi, Bengali, Malayalam, or Odia (Oriya)etc.