 Portfolio Management – Manage a strong portfolio of enterprise customers and guide them strategically to achieve their objectives.

 Revenue Growth – Drive current business opportunities within existing accounts and identify areas for improvement to meet sales quotas. Identify and capitalize on upselling and cross-selling opportunities across C-suite stakeholders.

 Account Planning – Develop and execute account plans aligned with client goals.

 Contract Negotiation – Negotiate contracts and close deals to maximize profitability.

 Relationship Building – Build and maintain trusted advisor relationships with key accounts and executive sponsors.

 Business Reviews – Conduct regular reviews to track progress and ensure ongoing satisfaction. Communicate monthly/quarterly initiative updates to internal and external stakeholders.

 Forecasting – Forecast and track key account metrics (quarterly sales results, annual forecasts).

 Issue Resolution – Handle challenging client requests and manage escalations effectively.

 Collaboration – Work closely with cross-functional teams (sales, marketing, product, engineering) to deliver tailored solutions.





Requirements

 7- 10 years of experience in Enterprise Account Management or related roles.

 Proven track record in managing client relationships and delivering exceptional service.

 Experience with SaaS or enterprise-based products preferred.

 Proven ability in solution/concept selling (CRM, ERP, SaaS, CPaaS solutions).

Functional Skills  Ability to communicate, present, and influence stakeholders at all organizational levels, including C-suite.

 Expertise in CRM software and MS Office (especially Excel).

 Ability to manage multiple clients simultaneously with attention to detail.

 Willingness to travel as required.

Behavioral Skills & Attitude  Comfortable explaining technology and solutions with a consultative approach.

 Self-motivated, results-driven, and able to work independently in a dynamic setting.

 Excellent negotiation skills to close high-value deals and manage complex contracts.

 Robust result orientation with a commitment to achieving and exceeding targets.

📌 Enterprise Account Manager Noida (India)
🏢 Rezo.AI
📍 India