Key Responsibilities
Provide day-to-day support for DevOps platforms and services.
Troubleshoot and resolve issues related to CI/CD pipelines, deployments, and infrastructure.
Assist engineering teams with deployment, configuration, and automation-related requests.
Monitor platform health and respond to incidents and service requests.
Perform routine maintenance, upgrades, and operational tasks.
Investigate and resolve build, release, and workplace issues.
Create and maintain operational documentation and knowledge articles.
Participate in on-call and support rotations as required.
Collaborate with DevOps and software engineering teams to improve platform stability and support processes.

Required Qualifications
Experience in DevOps, Infrastructure Support, or System Administration.
Hands-on experience with Terraform, Jenkins, Ansible, and GitHub Actions.
Experience with Git and source control management.




Knowledge of Linux administration and troubleshooting.
Experience supporting cloud settings - AWS.

Preferred Qualifications
Experience with Docker.
Experience with scripting languages such as Python or Bash.
Familiarity with monitoring and logging tools.

Technical Skills
Terraform
Jenkins
GitHub Actions
Git
Linux
Cloud Platforms (AWS, Azure, or GCP) (AWS preferred)
Docker and Kubernetes (preferred)

Success in This Role
Timely resolution of support tickets and incidents.
High availability and reliability of DevOps platforms.
Effective support for engineering teams during deployments and releases.
Continuous improvement of operational processes and automation

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📌 Devops Support Engineer Hyderabad (India)
🏢 Diverse Lynx
📍 India