We are seeking a proactive and detail-oriented Documentation Executive for our freight forwarding team. The candidate will be responsible for preparing,
verifying, and coordinating import/export shipping documents, ensuring compliance with shipping line, customs, and international trade regulations.
The ideal candidate should have experience in freight forwarding documentation, shipping procedures, coordination with shipping lines, CHA,
transporters, overseas agents, and customers.
Key Responsibilities
Export Documentation
● Prepare or verify export shipping documents including:
o Commercial Invoice o Packing List o Bill of Lading (B/L)
o Shipping Bill o Certificate of Origin o SI/VGM filing
● Coordinate with shipping lines for booking confirmation and vessel schedules
● Prepare draft and final B/L copies
● Submit AMS/ENS/ISF filings where required
Import Documentation
● Handle import shipment documentation and arrival notices
● Coordinate with customers, CHA, transporters, and overseas agents
● Verify IGM details and shipping documents
● Support customs clearance process
Coordination & Operations
● Coordinate with:
o Shipping lines o Freight forwarders o Customs brokers (CHA)
o Transporters o Overseas agents o Internal sales and operations teams
● Follow up for document approvals and shipment status
● Maintain shipment records and tracking reports
Compliance & System Handling
● Ensure documentation complies with customs and international trade regulations
● Maintain proper filing of physical and digital records
● Update shipment details in ERP/Cargo Wise/software systems
Required Skills
● Knowledge of freight forwarding and shipping documentation
● Understanding of shipping terms and Incoterms 2020
● Familiarity with import/export procedures
● Valuable communication and coordination skills
● Solid attention to detail
● Ability to work under pressure and shipment deadlines
● Proficiency in MS Excel, Word, Outlook, and logistics software
Preferred Qualifications
● Graduate in Commerce, Logistics, Shipping, or related field
● 2–4 years of experience in freight forwarding/shipping documentation