Key Responsibilities
Welcome and assist walk-in students, parents, and visitors professionally.
Answer incoming phone calls, WhatsApp enquiries, emails, and direct them to the appropriate counsellor.
Schedule appointments and maintain counsellors' calendars.
Manage student enquiries and accurately record lead information in the CRM.
Follow up with prospective students for appointments and document collection.
Handle courier, mail, and office correspondence.
Maintain a clean, organised, and skilled reception area.
Assist with office administration, filing, scanning, photocopying, and document management.
Support the admissions and counselling team with day-to-day administrative tasks.
Coordinate meeting room bookings and refreshments for visitors.
Maintain visitor registers and office records.
Ensure excellent customer service and create a positive first impression of the organisation.Role & responsibilities

📌 Front Office Executive Chandigarh
🏢 Auscan Consultants
📍 Chandigarh