About the Job

We are revolutionizing the perception of customer service and are in need of your assistance. Currently, we seek a Financial Analyst responsible for analyzing and reporting financial data to executives to enhance program performance visibility. This role involves contributing to various projects, conducting ad-hoc analyses, and providing timely information and support for strategic decision-making.

As a Financial Analyst, You Will
Gather and organize extensive datasets from diverse sources
Uncover patterns and trends in data to guide business decisions
Develop and maintain databases and data systems for accuracy and efficiency
Generate reports and visualizations to convey findings and insights to stakeholders
Collaborate with cross-functional teams to drive data-driven decision-making
Continuously monitor and evaluate data for areas of improvement or optimization
Stay updated on industry trends and advancements in financial analysis techniques

As a Financial Analyst, You Have
A bachelor's degree in Commerce or Finance (preferred)




2–3 years of experience in a Financial Analyst role, preferably in a contact center environment
Proven experience in financial analysis and data management
Robust proficiency in Excel and G-Suite applications (Google Sheets, Docs, Slides, and Google Studio)
Power Query skills and ability to fine-tune data queries
Robust analytical skills to derive insights from complex datasets
Excellent communication skills for presenting findings clearly and concisely
Attention to detail ensuring accuracy in analysis and reporting
Experience working with large datasets and databases
Proficiency in data visualization tools such as Excel and Google Studio
A solid understanding of business operations and aligning analysis with business goals
Ability to work in a fast-paced, constantly evolving workplace
A commitment to continuous learning and upskilling in financial tools and techniques

📌 Financial Analyst Secunderabad (India)
🏢 IntouchCX
📍 India