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Primary Role Description: -

We are looking for a agile and experienced Social Media & Online Reputation Management (ORM) manager who will be managing our social media presence and online brand image. The incumbent will be responsible for crafting & executing comprehensive Social Media Strategy, creating engaging content and driving brand awareness & consideration across various platforms. As well as actively managing online conversations and

 Strategy: Develop Social Media strategy and implement framework to achieve Brand objectives. Create content strategy and map role of different social media platforms.

 Digital Campaign Management: Translate Brand strategies into focused Digital campaigns. Ability to ideate; plan & execute campaigns from insight to final deliverable

 Creative Excellence: Understanding Brand Guidelines & Design philosophy to create compelling and persuasive creative assets across formats. Experience with Reels; Stories; AMA; Polls; Digital Videos etc.

 Media Deployment:



Experience with formulating and deploying Digital Media plans optimized for campaign objectives across multiple platforms

 Community Engagement: Ability to build & engage communities through insightful & creative communication. Experience with CRM & CDP tools for database management.

 Influencer Marketing: Experience of working on Influencer campaigns (micro; macro & celebrities)

 Moment Marketing: Ability to think on-your-feet and spots trends that can be leveraged with creative content

 ORM & Social Listening: Hands on experience in managing Online Reputation Management and generating periodic Social Listening & Sentiment Analysis reports

 Measurement: Measurement & Reporting on the performance for all Digital Campaigns on key KPIs.

Ability to formulate picture of success for campaigns.

 Product Launches: Collaborate with Products Team & co-create Digital first Product launch plans

 Data Analysis: Ability to work with large cross functional data-sets and generate actionable data driven insights on performance and spends

📌 General Manager Social Media Gurugram
🏢 Acura Solution
📍 Gurugram