Assistant Manager / Engineer – Branch Service (GM)
Company: SEW-EURODRIVE India Pvt. Ltd.
Position: Assistant Manager / Engineer – Branch Service (GM)
Experience: 2–5 Years
Qualification: Diploma in Mechanical or Electrical Engineering
CTC: 5–6 LPA + 25% Variable Pay (based on relevant experience)
Job Responsibilities
Provide field service and technical support to customers.
Attend preventive, breakdown, and emergency service calls within the target response time.
Inspect equipment, diagnose faults, perform failure analysis, and prepare service estimates.
Service, repair, and troubleshoot geared motors and industrial drive systems at customer sites and service centers.
Coordinate with the sales team, technical department, and assembly plant for repair and service activities.
Conduct customer training on product operation and maintenance.
Maintain service reports, documentation, QMS records, and update branch/Head Office systems.
Ensure availability of spare parts by coordinating with the Branch and Regional Manager.
Maintain service tools, equipment,
and service center as per company standards.
Candidate Profile
Diploma in Mechanical or Electrical Engineering.
2–5 years of field/in office service experience in an engineering or industrial manufacturing company.
Experience in maintenance, troubleshooting, repair, commissioning, and customer support.
Preferred experience with industrial automation products such as motors, geared motors, gearboxes, drives, or similar industrial equipment.
Valuable knowledge of failure analysis, service documentation, preventive and breakdown maintenance.
Solid customer handling, communication, and technical problem-solving skills.
Key Skills Field Service, Preventive Maintenance, Breakdown Maintenance, Troubleshooting, Failure Analysis, Geared Motors, Industrial Motors, Repair & Servicing, Technical Support, Customer Support, CRM, Commissioning, Service Documentation, QMS, Spare Parts Management, Industrial Equipment, Communication Skills.
📌 Engineer Hyderabad (India)
🏢 Layam
📍 India