Roles and Responsibility
Handle customer inquiries and resolve issues professionally.
Provide exceptional customer service and ensure satisfaction.
Collaborate with team members to achieve business objectives.
Develop and maintain knowledge of products and services.
Meet performance targets and quality standards.
Analyze customer feedback and suggest improvements.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a quick-paced setting and adapt to changes.
Strong problem-solving and analytical skills.
Proficient in using CRM software and technology.
Ability to work independently and as part of a team.
Robust attention to detail and organizational skills.
Educational qualifications: SSC/HSC/Graduation.
Language proficiency: B2.