Responsibilities:
Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints.
Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams.
Requirements:
Education: Bachelor's degree or Under Graduate
Experience: Fresher or Experience both can apply
Excellent Communication: Robust verbal and written communication skills in English.
Problem-Solving: Ability to resolve complex customer issues efficiently.
Time Management: Ability to manage multiple customer interactions simultaneously.
Banking Knowledge: Good understanding of international banking regulations
Salary and Perks:
Salary: Industry-Leading Salary (Salary Negotiable)
Perks: Performance-based incentives, health insurance, and allowances.
📌 Global Banking Process /credit Card Process Bengaluru (India)
🏢 The Job Factory
📍 India
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