Sales support for all markets of Europe or US (GDS, CMS, Peptides for APIs and Intermediates).
Interactions with stakeholders including the business leaders, managers, & other cross-functional teams and updating them accordingly.
Assist the accounting department by preparing and emailing invoices to various customers for payment remittance and addressing any discrepancies•
Liaised with customers/ appropriate team to inform them on the current status of the project and also communicating any changes to plan through status reporting and recurring project meetings to ensure smooth deliveries•
Coordinate with cross functional teams and set priorities for products/projects, continuously monitoring each project.
Monitored sales team performance, analyzed sales data and reported information to area managers•
Attending meetings, teleconferences, preparing minutes of meeting and sending updates to the customers. Follow up for the further proceedings.
Acting as a SPOC between the customer and the internal team.



Providing updates of the meetings to the relevant customer•
Closely Monitoring (Daily Quote Tracker) and reporting to the managers on need basis•
Drafting the purchase orders as per the requirements of the client by coordinating within the license team•
Initiate Orders on approval of proposals with the respective teams
Ensure all backend activities pertaining to shipment are completed on SAP Production. Address any challenges in the procedure with the help of IT team.
Handling Shipping Documentation & Dispatch activity
Prepare post shipment documentation, issue invoice & track payments.
Work in line SCM to ensure timely procurement of Raw materials required for the order.
Provide information to customer about licensing and purchase orders
Help in logistics of customer visits / audits in coordination with plant team
Responding to customer requests
Keep accurate records and documentation for reporting and feedback.

📌 Executive Sales Support Hyderabad
🏢 Neuland
📍 Hyderabad