Key Responsibilities
Reception & Greeting
Welcome patients, visitors, and guests with professionalism and empathy.
Maintain a tidy and organized reception area.
Patient Services
Handle patient registration and check-in/check-out processes.
Schedule and confirm appointments to optimize hospital resources.
Verify insurance details and assist with billing/payment collection.
Communication
Answer phone calls, direct inquiries, and route calls to appropriate departments.
Provide information about hospital services, procedures, and policies.
Administrative Support
Maintain patient records and update databases.
Coordinate with doctors, nurses, and other staff for smooth patient flow.
Handle incoming/outgoing mail and manage office supplies.
Customer Service
Address patient concerns and resolve queries.
Ensure minimal wait times and a positive patient experience.

Skills Required
Communication Skills: Transparent, polite, and qualified interaction with patients and staff.
Organizational Ability:



Productive handling of multiple tasks like scheduling, record-keeping, and billing.
Technical Knowledge: Familiarity with hospital management software and billing systems.
Empathy & Patience: Ability to deal with distressed patients and families.
Problem-Solving: Quick response to unexpected situations or patient needs.

Qualifications
Education: Bachelor’s degree (any discipline, though healthcare administration is preferred).
Experience: Only Freshers can apply

Job Types: Full time, Fresher, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits
Paid sick time

Ability to commute/relocate
Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education
Higher Secondary(12th Pass) (Preferred)

Language
Punjabi , Hindi (Required)

Work Location: In person

📌 Front Desk Executive Sahibzada Ajit Singh Nagar
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📍 Sahibzada Ajit Singh Nagar