Job Title: Receptionist (Front Desk Executive)

Location: Chhatarpur & Gurugram

Department: Front Office

Key Responsibilities

Greet clients warmly and ensure a skilled and pleasant front desk experience.

Manage incoming calls, emails, and walk-ins; provide accurate information about clinic services.

Schedule, confirm, and manage client appointments using clinic software (e.g., Zenoti, Amoga, or relevant system).

Maintain client records and ensure confidentiality in line with company policies.

Coordinate with doctors, therapists, and other staff to ensure smooth client flow.

Handle billing, payments, and issue receipts/invoices to clients.

Manage daily cash and reconciliation reports.

Assist in maintaining the reception area’s cleanliness and skilled appearance.

Support marketing initiatives by informing clients about offers, packages,



and follow-ups.

Address client queries, concerns, or complaints professionally and escalate when required.

Maintain attendance records, daily reports, and assist with administrative tasks as directed.

Requirements

Education: Graduate (preferred in Hospitality/Administration/Commerce).

Experience: 1–3 years of experience as a Receptionist/Front Office Executive, preferably in an aesthetic/healthcare/hospitality setup.

Skills

Excellent communication skills (English & Hindi; knowledge of local language is a plus).

Pleasant personality with solid customer service orientation.

Proficient in MS Office and clinic management software.

📌 Front Desk Receptionist/client Coordinator Delhi (India)
🏢 ISAAC Luxe
📍 India