The Global Travel Experience Manager will oversee and manage all aspects of international and domestic travel arrangements for the organization. This role requires managing travel experience for employees, travel supply chain management and compliance with various travel requirement, it will include planning and managing enterprise travel budget, policy, process design and improvement. It will require an understanding of global travel practices and commitment toward secure and compliant travel arrangements.
1.Prepare and d eploy Global travel policy and SOP in line with industry best practices and in collaboration with TTL stake holders.
2.Manage trave l experience at target levels and take actions of improvement and issue resolution.
3.iTravel tool sustenance and improvements base d on traveller feedback and organization requirements.
4.Travel metric management
Policy compliance Goal 90% +
Cost Efficienc y per travel unit Improvement of 10% compared to FY24 adjusted to inflation.
Travel satisfaction Setting baseline and improve 5.Supply Chain Management
Negotiate contracts and rates with travel vendors to ensure the best possible terms and savings for the organization
Evaluate and monitor vendor performance to ensure quality service delivery6.Communication
Effective global commu nication to travellers on travel services, s and awareness7.SLA Compliance for travel services
Time to confirm travel servi ces 24 hrs
Time to reconcile financial statements 3 days
Helpdesk support / Escalation management for query resolution sam e day8.Business Travel Visa Management:
Understanding of Business Visa processing requirements for global destinations and all e mployee bases.
📌 Global Travel Experience Manager Pune
🏢 Tata Technologies
📍 Pune
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