Hiring for one of the leading Real estate developer based out at Mumbai .

Industry Preferred :- Real Estate

Job Title :- Head Customer Experience

Job Responsibilities :-

Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
10–14 years of experience in Customer Experience Technology, Digital Transformation, Enterprise Applications, or a related domain.
Proven experience in implementing enterprise-scale customer experience technology solutions and digital transformation programs.
Solid expertise in Salesforce CRM and customer experience technologies.
Hands-on experience in full-stack application development.
Experience with customer-facing applications for both end users and Sales & Marketing teams.




Strong understanding of customer experience principles, customer journey mapping, and digital engagement strategies.
Experience with customer analytics, business intelligence, and data-driven decision-making.
Excellent leadership, stakeholder management, communication, and interpersonal skills.
Robust strategic thinking, problem-solving, and project/program management capabilities.
Ability to thrive in a fast-paced, agile, and collaborative environment.
Experience in the real estate industry will be an added advantage.

📌 Head Of Customer Relationship Management Mumbai (India)
🏢 Bradford Consultants
📍 India