Job DescriptionHead of Department — Commercial

NReports to

nManaging Director

NThe Company

nOur client is a Mumbai-based automation and robotics company founded in 2005. They are market leaders and serve quick commerce, e-commerce, 3PL, fashion & apparel, F&B;, pharma, electronics, renewable energy, and manufacturing.

NPurpose

nLead the full commercial engine — Sales, Customer Success, and Solutioning — driving order intake, solution quality, and customer outcomes across company's automation and robotics portfolio.

NKey Responsibilities

n

N
Sales: Own sales strategy, pipeline, and order-intake targets across industries (e-commerce, 3PL, fashion, F&B;, pharma, manufacturing);

lead and grow the salesteam.

N
Solutioning: Lead pre-sales and solution design — translating customer material-flow challenges into company's automation, robotics,



and software solutions with solid techno-commercial proposals.
N
Customer Success: Own the post-order relationship — adoption, satisfaction, retention, references, and repeat/expansion business.
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Commercial leadership: Drive margin discipline, win-rate, and a structured, consultative B2B selling motion.
N

nIdeal Candidate

N

n
12–18 years in B2B capital equipment / industrial automation / intralogistics sales, including solution selling.
N
Proven ownership of a sizeable order book and leadership across sales + pre-sales/solutioning.
N
Solid techno-commercial acumen;

comfortable engaging CXO and operations buyers.

N
Engineering background with MBA preferred.
N

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