Job Details
Job Type: Full-Time
Location: Malad, Mumbai, Maharashtra
Experience: 6 Months – 2 Years (International Voice Process Mandatory)
Education: Graduate / Undergraduate
Job Summary We are looking for International Customer Support Executives with a minimum of 6 months of International Voice Process experience. If you have excellent communication skills, a customer-first approach, and are passionate about delivering exceptional service, we encourage you to apply.
Key Responsibilities
Handle inbound customer calls professionally and efficiently.
Resolve customer queries while maintaining high-quality service standards.
Provide accurate information and effective solutions.
Ensure a positive customer experience through explicit and professional communication.
Maintain accurate customer records and update interactions in the system.
Meet quality, productivity, and customer satisfaction metrics.
Adhere to company policies and standard operating procedures.
Eligibility Criteria
Graduate or Undergraduate.
Minimum 6 months to 2 years of International Voice Process experience is mandatory.
Excellent verbal communication skills in English.
Solid customer service and problem-solving skills.
Basic computer knowledge and valuable typing skills.
Comfortable working in rotational shifts.
Willing to work from the office.
Pay: ₹40,000.00 - ₹42,000.00 per month
Benefits
Paid sick time
Paid time off
Work Location: In person
📌 International Customer Support Executive Malad
🏢 Nexthire solutions
📍 Malad
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