Company Description Venus Group of Companies is a leading property developer in Ahmedabad with a legacy of over 35 years in crafting high-quality, timeless spaces. The organization focuses on creating buildings that reflect grandeur, long-term value, and relevance for future generations. Its developments are grounded in the belief that the strength of a building lies in the community it nurtures.

Conscious planning and structural innovation guide the company’s projects, offering residents and visitors thoughtfully designed settings and lasting experiences.

Role Description The Guest Relations Specialist is a full-time, on-site role based in Ahmedabad, responsible for providing exceptional service to visitors, residents, and clients across Venus Group properties. This role includes greeting and assisting guests, managing inquiries in person and via phone or email, and ensuring a smooth and welcoming experience from arrival to departure.

The Guest Relations

Specialist will coordinate with internal teams to resolve guest concerns, support property tours, and assist with information related to services, amenities, and events. Daily tasks also involve maintaining guest records, gathering feedback to improve overall customer experience,



and supporting basic sales and promotional activities when interacting with prospective clients. The role requires consistent qualified conduct, attention to detail, and adherence to company standards for hospitality and communication.

Qualifications

Solid Guest Relations and Customer Service skills, with a commitment to delivering welcoming and professional interactions.

Excellent Communication abilities, including clear verbal and written communication in English and local languages as needed.

Knowledge of Customer Experience best practices and an ability to gather and act on guest feedback.

Basic Sales skills for supporting property tours, handling initial inquiries, and promoting services when appropriate.

Previous experience in hospitality, real estate, or front office roles is preferred.

Ability to work on-site in Ahmedabad, including weekends or extended hours when required.

Solid organizational skills, attention to detail, and proficiency with common office software and communication tools.

Minimum of a high school diploma; a degree or certification in hospitality, business, or a related field is an advantage.

📌 Guest Relations Specialist Ahmedabad
🏢 Venus Group Of Companies
📍 Ahmedabad