Greetings from IntouchCX !

We are currently Hiring for International Non Voice Process | Email and Chat support

Location: Bangalore( Face to Face Interview)If you're interested in this position, you can revert me back or you can directly contact me on the above number.
Having daily interactions with the customer to handle issues from end to end via chat & Email.
Going the extra mile to engage customers in solving issues and ensuring satisfaction
Quickly and effectively building rapport with customers while diagnosing and resolving i issues
Providing white glove service and having the ability to provide an overall excellent customer experience • Managing customer expectations regarding estimated response times.

Critical Skills:
Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and valuable enunciation
Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs
Ability to work in a fast-paced, hectic,



changing workplace
Ability to organize and follow-up multiple tasks/details with accuracy and timeliness
Ability to operate a personal computer
Ability to adhere to all organizational policies and procedures
Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays
Ability to perform basic mathematical functions
Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds

Educational/Work Experience and Requirements:
Must successfully pass a background check
Plus 2 is a must Graduation degree is a plus
Must have at least six months customer service experience or equivalent
Experience in the gaming/tech support industry is a plus
Perks and Perks:
2 way free cab and food provided
Attractive incentives and attendance bonus is also provided

📌 International Non Voice Gaming Support Customer Service Bengaluru
🏢 IntouchCX
📍 Bengaluru