Roles and Responsibility
Manage or perform work across multiple areas of the organization's IT Platform/Infrastructure.
Conduct cost/benefit analyses for proposed IT projects as input to the organization's IT roadmap.
Serve as a driving force behind the development of recent solutions for programs, complex projects, processes, or activities.
Ensure implementation of short to medium term activities within the business area or support sub-function in the context of the department strategy.
Lead a team of Specialists, sometimes with several hierarchical levels, with full employee lifecycle responsibility.
Coach, mentor, and train others on the area of expertise.

Job Requirements
Minimum 10 years of experience in IT management,



with a focus on CRM/IT Enabled Services/BPO.
Robust understanding of related disciplines, including data voice networks, data processing operations, end-user technology, and software support.
Experience in managing teams and leading complex projects or activities.
Ability to develop and implement policies, processes, and standards to support short to medium term tactical direction.
Solid analytical and problem-solving skills, with excellent communication and leadership abilities.
Bachelor's degree in any field; relevant certifications are an asset.

📌 It Senior Manager Thane
🏢 TP
📍 Thane