We are looking for a motivated and enthusiastic IT Support Engineer Intern to join our IT team. The intern will provide Level 1 (L1) technical support to employees, assist in troubleshooting hardware and software issues, support system setup activities, and help maintain IT assets and documentation. This internship is an excellent chance for candidates who want to build a career in IT support and infrastructure.
Key Responsibilities
Provide first-level technical support for desktops, laptops, and software-related issues
Assist users with login, email, Microsoft 365, and basic network connectivity issues
Install and configure standard software applications and system updates
Support new employee onboarding activities such as laptop setup and account configuration
Log, track, and update IT support tickets in the helpdesk system
Maintain IT asset inventory including laptops, accessories, and peripherals
Perform routine system health checks and antivirus monitoring
Escalate unresolved or critical issues to the senior IT team
Maintain proper documentation of technical issues and resolutions
Follow company IT policies, processes,
and security standards
Requirements
Required Skills
Basic knowledge of computers, Windows OS, and troubleshooting
Understanding of networking fundamentals (IP, DNS, Wi-Fi, LAN)
Familiarity with Microsoft 365 tools (Outlook, Teams, Excel)
Good communication and interpersonal skills
Problem-solving attitude and willingness to learn
Ability to work collaboratively in a team environment
Eligibility Criteria
Any Graduate
Freshers can apply
Candidates with basic IT support knowledge will be preferred
Preferred Skills (Good to Have)
Knowledge of ticketing/helpdesk tools
Basic understanding of antivirus or endpoint security tools
Experience in system formatting or software installation
Benefits
Internship Benefits
Hands-on experience in IT support operations
Exposure to corporate IT infrastructure and processes
Chance to work with experienced IT professionals
Practical learning in troubleshooting and user support
Potential chance for full-time employment based on performance
📌 It Support Intern Kulasekharam
🏢 LezDo TechMed Private
📍 Kulasekharam
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