Requirement

In this role you will often be the first point of contact for our Contact Center and will play a critical role in the success of our customers. Daily, you drive customer loyalty to our company by educating users on the features and perks of our products and resolving their issues in a timely and effective manner.

All associates in this role go through an extensive training program that provides the foundational knowledge necessary to resolve customer issues.

Skills & Experience:
Have at least 1+ years of prior international customer Support experience preferably Inbound
Having prior healthcare domain experience will be a plus
Should have excellent communication skills, active listening skills, valuable typing and MS office proficiency
Open to work in US shift (India night shift)
Open to work from office (all days)Mon-Fri

PUC/ Diploma/graduate.

Significant Note

Please apply only if you are available to attend Face to face round in Bangalore.

📌 International Voice Process Executive Bengaluru (India)
🏢 Pradiv Elevate
📍 India