Role & responsibilities
Make outbound calls to prospective customers from the provided database.
Handle inbound customer inquiries professionally.
Explain company products and services clearly.
Generate qualified leads and schedule meetings for the sales team where required
Follow up with prospective clients to convert leads into sales.
Maintain daily call records and update CRM/Excel reports.
Achieve daily, weekly, and monthly calling and sales targets.
Address customer queries and resolve basic concerns.
Coordinate with internal teams to ensure timely customer support.
Prepare and submit daily activity and sales reports.
Preferred candidate profile
Experience in B2B/B2C sales.
Prior experience in telesales or customer support will be an added advantage