Job Track Description:
Performs tasks based on established procedures.
Uses data organizing and coordination skills to perform business support or technical work.
Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
Proficiency within a range of analytical or operational processes.
Completes atypical assignments.
Works within established procedures and practices.
May establish the appropriate approach for current assignments.
Acts as a resource for colleagues.
Completes work with limited supervision.
Functional Knowledge
Has developed skills in a range of processes, procedures, and systems.
Business Expertise
Understanding of how best teams integrate and work together to achieve company goals.
Impact
Impacts a team, by example, through the quality service and information provided
Uses discretion to change work procedures and practices.
Leadership
May provide guidance and support to junior team members.
Problem Solving
Provides solutions to atypical problems based on existing precedents or procedures.
Interpersonal Skills
Exchanges information and ideas effectively.
Responsibility Statements
Prepares advantage calculations and reports. (e.g., accurate payment of vendor monthly billings, employee leave, and terminations)
Prepares year-end benefit statements and benefit record updates.
Assists with benefit open enrollment process including system testing, employee self-service enrollment and updates.
Guides employees in the completion of appropriate forms, claims, calculation of advantages, and premiums.
Liaises with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives on behalf of client employees.
Processes relocation documentation and payments. (e.g., extending inbound contracts, visas, and assisting employees with setting up bank accounts)
Prepares offers, terms, and conditions letters.
Performs other duties as assigned.
Complies with all policies and standards.